Customer Service Representative

Cookie Butcher – Defining Customer Service

Cookie is your key to excellent service at Summit Print & Mail. With 20 years of experience serving customers, Cookie can guide you through all aspects of the process.

As Summit Print & Mail’s Account Manager, Cookie takes your print job specifications to the production staff. She is a pro with our new print shop management software, creating estimates, work orders and scheduling production with the greatest of ease.

Whether you’re someone who knows the printing process or someone who has never ordered a print job before, Cookie makes it easy. Got a question? She can help you with everything from paper to postal regulations.

Recognized for her customer service skills by local business associations, Cookie has built on her knowledge of the print industry with training through the CPrint University, the Printing and Image Association of New York and the Crouser Professional Printing Alliance.

To Cookie, customer service means a satisfied customer who is happy because their job was done right and on time. You deserve this definition of customer service – call on Cookie at Summit Print & Mail.

Cookie can be reached at her email address: cbutcher@summitprintmail.com